Comments on: Extremely pleasant experience canceling my Chase Amazon credit card

By: jaf

jaf — Sun, 18 Oct 2009 00:56:24 +0000

My interest rate was raised to 17.24% from 8% after banks began “shoring up their lending” after the market crash. When I called, I was told there was nothing I could do about it. I then called Amazon to complain and they kept telling me to call to Chase. I said no, I want to talk to the person at Amazon who made the deal with Chase…like 10 times, before the customer service rep took me seriously. So I filed a complaint but never heard back. I guess when companies put their names on cards they don’t stand behind them–at least Amazon doesn’t. The good news is I’m doing a rapid pay down…

By: esther carr

esther carr — Mon, 21 Sep 2009 20:19:27 +0000

I tried to cancel my chase visa card last week – they promised me the utmost
in service and no more unauthorized charges. Today I checked my c.c.
stmt and found 3 different charges made by Chase Bank without my
authorization. I am now sending them a letter to cancel the account (again)
and no more gobblegook from them.

By: Joseph

Joseph — Sat, 10 Jan 2009 19:32:41 +0000

Somehow John, I doubt there will come a day soon that credit card companies will be into this line of business -

quote “Maybe we can look forward to a brighter, nicer future, where companies respect customers and customers don’t fear calling customer service?”
unquote

By: hannah

hannah — Thu, 20 Mar 2008 07:14:47 +0000

So even in death, my Capital One card continues to torture me (I received an email today reminding me that my new statement was in–of course, for a 0 balance), while Chase gives you hassle free service.

By: John

John — Thu, 20 Mar 2008 04:07:11 +0000

Because I never used it. *shrug*

By: Max Starkenburg

Max Starkenburg — Wed, 19 Mar 2008 22:12:15 +0000

I’m just curious why you canceled the card. I have the same card. Is there something I should know?